Return & Refund

Return conditions:

  • The return must be made within 30 days of receipt of the package.

  • The items must be unused and in their original condition .

  • Returns are free – we cover the return shipping costs.

Refunds:

Once your return has been received and inspected, we will refund your purchase amount to your original payment method. Processing typically takes 5–7 business days .

Return process:

Please contact us in advance at info@karnateke.com to start the return process.